Terms and Conditions

RENAULT Retail Group Ireland (RRG/Renault Belgard) has created this site in order for you to obtain the latest information on Renault products and services supplied by our Dealership. We hope you enjoy using the site. Your access to and use of the site is conditional with your compliance to the terms and conditions given below and all applicable legislation. These terms and conditions are to the exclusion of any other agreement made between you, Renault or Renault Retail Group regarding the use of the site. You agree that Renault Retail Group shall not be liable to you for any loss or damage to any property arising out of your failure to abide by your obligations hereunder. All rights of ownership in the site, illustrations pictures, sound, script, animation and other material appearing belong to Renault and/or Renault Retail Group. All rights are strictly reserved. You shall not copy, amend, reproduce in any form whatsoever the information and material on the site or otherwise interfere with the site or do any act that is inconsistent with our rights. Copyright Renault Retail Group.

All rights of ownership in the site, illustrations pictures, sound, script, animation and other material appearing belong to Renault & Renault Retail Group. All rights are strictly reserved. You shall not copy, amend, reproduce in any form whatsoever the information and material on the site or otherwise interfere with the site or do any act that is inconsistent with our rights. Copyright Renault Retail Group.

This site provides information on Renault Retail Group products and services available throughout the Republic of Ireland. From time to time there may be geographically specific information relating to the products and services. Please check with our dealership before making any commitments. Whilst we make every reasonable effort to ensure that the information on the site is the most recent and correct, from time to time the specifications of vehicles, illustrations, services and prices can change without notice. Because of the interactive nature of the site the configuration is for illustration purposes only. You should therefore contact our dealership for definite details.

The prices stated are those taken from the latest Renault Ireland recommended retail prices described in the Car Price Guide ex Rosslare, include VAT & VRT but exclude dealer delivery & related charges. All other products or services supplied by agreement between you and your dealer are not included. Your new Renault is covered by a 5-year unlimited mileage warranty package. This requires full servicing history according to Renault approved standards. Please refer to owners handbook or your local dealer for your vehicles specific servicing requirements. Paintwork is also guaranteed for 3 years while the anti corrosion warranty runs for 12 years. In addition, the 5 years Renault AA Roadside Assistance plan ensures prompt help anytime in the Republic of Ireland should you be unlucky enough to experience a mechanical or electrical fault en route. RETAIL PRICE Please note that the "dealer asking price" or "windscreen price" is not necessarily the price a consumer would actually pay, as it may be the subject of negotiation, discount or an extra allowance on the value of your own car. It will also vary depending on any special offers applicable at the time, condition, length of warranty and any options and extras that may be fitted.

Services offered on the site are available from the Renault Retail Group Ireland Service Department in this campaign. Please contact our dealership for full details. The prices shown are recommended prices.

Renault Financial Services offers a range of flexible and competitive HP and PCP finance solutions to suit your needs. A PCP arrangement (Personal Contract Plan) that allows you to enter into an agreement over a set period of time (usually 3 years) with an agreed maximum mileage. With low deposits and negotiable monthly payments, it is a more flexible alternative to other finance packages. At the end of the term you can choose from these options:

1. Drive A New Renault

The value of the car at the end of the agreement can be offset against the Optional Final Payment to contribute towards the deposit on your next vehicle.

2. Keep Your Renault

You can own the car outright by paying/financing the Optional Final Payment.

3. Return Your Renault

When the contract term comes to an end, you can simply return the car with nothing else to pay, subject to it being in a reasonable condition. The advantage of this approach is that there is no need to pay the “Optional Final Payment”. Where a vehicle is returned in a condition that is considered by us to be below the anticipated standard for age and mileage at the end of the contract, charges may be applied to bring the vehicle to the required condition.

Important Note

The first monthly payment is in addition to a €75 documentation fee unless otherwise stated. The last monthly payment is in addition to a €75 completion fee.

Finance is subject to status. A guarantor may be required. You will be liable to pay for any accidental damage to the vehicle or excess wear and tear, with regard to its age and mileage. If the agreed mileage is exceeded a charge of 6c per km will be made. You must be at least 18 and a reside in Ireland for a minimum of 12 months to apply for finance. Finance provided by RCI Financial Services Limited, Block 4 Dundrum Town Centre, Sandyford Rd, Dundrum, Dublin, Ireland.

Hire Purchase

Hire Purchase is a finance loan agreement, under which, you, obtain legal title to the car, once all finance repayments have been made. However, for tax purposes, you are regarded as the owner of the vehicle from the outset. To apply for finance or further enquiries please contact us.

Commercial Leasing

Leasing is a finance loan agreement available to companies and sole traders, under which, you, obtain legal title to the car, once all finance repayments have been made. However, for tax purposes, you are regarded as the owner of the vehicle from the outset. As a business customer you may be entitled to claim VAT on your monthly repayment.

Finance

Monthly payments and deposits quoted within our website may display either HP or PCP offer please contact our dealership if you require further information . Finance provided by RCI Financial Services Limited, Block 4 Dundrum Town Centre, Sandyford Rd, Dundrum, Dublin, Ireland. *Where specific “cash or finance” offers are shown, this offer relates only to those specific versions, and is not available on other models/versions in the range.

Financial Ombudsman

Whilst we aim to achieve a high level of service, if you have any complaints about our credit brokerage service or our service in arranging insurance, please contact the branch General Manager. If we cannot settle your complaint you may be entitled to refer it to the Financial Ombudsman Service. You can contact Financial Services and Pensions Ombudsman's Bureau of Ireland by telephone on 01 567 7000 and further information is available at https://www.fspo.ie/

Renault Retail Group Ireland will not obtain data enabling you to be personally identified unless you give us this information by filling in and sending us the forms on the site, calling us directly, or visiting our branch. This information is confidential and kept by Renault Retail Group & Approved Suppliers. No commercial use will be made of the information without prior written authorisation. The data you provide about yourself is essential for answering your requests for information, appointments, etc. This information is exclusively for the use of Renault Retail Group Ireland and certain number of our commercial partners, our branch offices and the members of our sales network, for the purpose of surveys, analysis, sales and marketing campaigns. The information you enter relating to your preferences, your interests and your tastes, is used to offer you products and services to suit your personal taste and to send you the Renault Newsletter on the understanding that you can terminate your subscription at any time. You have a right to access and can rectify data about yourself by contacting our dealership via phone or email. If you do not wish to be contacted with marketing material, please tick the box at the bottom of each form on the site. Information Obtained Automatically but Which Cannot Be Linked to a Particular Person ~ We may obtain information which cannot under any circumstances be linked to a particular person. This information relates to the type of internet browser that you use, your computer system and the name of the domain by which you accessed our site.

When you visit our site, we may plant a "cookie" in your computer. A "cookie" does not enable us to identify you. Generally, it records information about the way your computer navigates round our site (which pages you looked at, date and time, etc.) which we can read next time you visit. It contains information which you have given us. In this way, you will not have to fill in the form the next time you visit the site. This information will be stored on your computer for a defined period of time. We hereby inform you that you can prevent "cookies" from being recorded by configuring your browser as follows: If you surf the Internet with Internet Explorer 3 or higher (Microsoft): Click on "tools", "options" and "advanced" or "privacy" and follow the instructions to manage cookies. If you surf the Internet with Netscape: click on "tools" and "cookie manager" or on early versions "options", "network preferences" and "protocols". For further instructions refer to your browser's help section.

Setting up a hypertext link to Renault Retail Group website requires prior authorisation from Renault Retail Group Ireland. If you wish to set up a hypertext link to our site, you must contact the marketing department at Renault Retail Group Ireland. RRG is in no way responsible for the content of sites to which there is a hypertext link from the Renault Retail Group site.

You visit the site at your own risk. Under no circumstances will Renault Retail Group, or any members of the Renault Ireland network be held liable for damages, whether direct or indirect, including but not limited to loss, loss of data or programs, or financial loss resulting from access to or use of this site or any of the sites linked to it. Information about models and their specifications relates to the description at the time of going on line or when the various pages are updated; the information is given only as a guide and must not be construed as constituting a contractual offer of products or services issued by Renault Retail Group, or members of its network. Errors or omissions may occur. Access to the products and services presented on the site may be subject to restrictions. You must therefore make sure that the law of the country from which you have made the connection permits you to access our site.

These terms and conditions shall be governed by and interpreted with Irish law. You agree to submit to the exclusive jurisdiction of the Irish courts.

Renault Retail Group reserves the right to modify and update access to the site as well as the terms and conditions at any time and you agree to be bound by any such variations. You must therefore refer to these pages regularly to check the terms and conditions.

Please read the following if you are an existing or prospective borrower.

In this document the following terms bear the following meanings:
“Agreement” – means any of the following credit products provided by RCI Banque Branch Ireland t/a Renault Finance: (i) Consumer Hire Purchase (ii) Leasing (iii) Business Hire Purchase “SME Customer” – means and enterprise or business that employs fewer than 250 persons and which has an annual turnover not exceeding 50 million and/or an annual balance sheet total not exceeding €43 million. “ We”, “us”, “our” , “Renault Finance” – means RCI Banque Branch Ireland, trading as Renault Finance “ you”, “your”, “borrower” – means an SME Customer.

If your Agreement falls into arrears, we will endeavour to seek out the best possible outcome for both parties. In such circumstances we generally:

We will endeavour to assist you in overcoming your arrears situation with us, this may include proposing a temporary or permanent repayment arrangement. However, in cases where you are un-willing to enter into any repayment arrangement we propose, in cases where no repayment arrangement is proposed, you may make an appeal to this decision in writing to our Credit Review Appeals Department at the below address.

It is of vital importance that you remain in constant contact and co-operate with us during any period where your account remains in arrears, or if you suspect that your account may fall into arrears in the near future.

Allowing your account to fall into, and remain, in arrears will have a negative affect on your credit rating. This will affect any future credit proposals with both us and other finance houses in a negative manner.

Please note that any steps outlined, proposed or other steps taken in such circumstances are without prejudice to our legal and/or regulatory obligations and/or legal rights arising from such circumstances. They are also dependant on your co-operation in meeting any requests we make of you relating to your arrears situation.

When your account falls into arrears additional penalty fees and charges will be applied to your account:
(i) A charge of €10 will be debited to your account for the issue of a second arrears letter
(ii) A charge of €10 will be debited to your account for the issue of a third arrears letter
(iii)A charge of €50 will be debited to your account for any visit by us, or our appointed agents, to your last known address to ascertain information relating to your arrears situation.
The above fees and charges are also outlined in the terms and conditions of your contract

A Standard Smart insurance policy is sold for three hundred and ninety-nine euro, for a three-year insurance policy, included in the price of this policy is insurer costs of one hundred and eighty-nine euro, goverment tax of nineteen and ninety-five cent, administrative fees of fifty euro, Dealer commission of one hundred euro and RCI Bank and services income of forty euro and five cents.

The administration fee noted above includes ( but not limited too ) the following areas of cost: Customer Service, Account Management, Website Maintenance, Training Costs, Distribution Costs, Product Information Documents, Qualifying Costs, Legal Costs & Documentation Fees

The standard Key insurance policy is sold for sixty euro, for a three-year insurance policy, included in the price of this policy is insurer costs of eight euro, government tax of three euro and eighty one cent, administrative fee of ten euro, Dealer commission of twenty euro and RCI Bank and Services income of eighteen euro and nineteen cents.

The administration fee noted above includes (but not limited too) the following areas of cost: Customer Service, Account management, Website Maintenance, Training Costs, Distribution Costs, Product Information Documents, Qualifications Cost, legal Costs & Documentation Fees.

A standard GAP insurance policy is sold for two hundred and ninety-five euro, for a three-year insurance policy, included in the price of this policy is insurer costs of seventy-seven euro, a government tax of fifteen euro, administrative fees of fifty euro, Dealer commission of one hundred euro and RCI Bank and Services income of fifty-three euro. The price of the GAP product and the associated costs will increase due to increasing levels of cover.

The administration fee noted above includes (but not limited too) the following areas of cost: Customer Service, Account management, Website Maintenance, Training Costs, Distribution Costs, Product Information Documents, Qualifications Cost, legal Costs & Documentation Fees.